• +1 (860) 929.2754
  • Info@onyxelite.net
  • 430 New Park Ave Suite 102, West Hartford, CT 06110

Terms & Conditions

Welcome to the onyxeliteconsulting.com website (the “Website”). The Website is owned and operated by Onyx Elite Consulting LLC (the “Company”). By accessing or using the Website, you agree to be bound by the following terms and conditions (“Terms and Conditions”). Please read these Terms and Conditions carefully before using the Website.

Use of the Website

The Website is provided for informational purposes only. You may not use the Website for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations when using the Website.

Intellectual Property

The Company owns all intellectual property rights in the Website and its contents, including but not limited to text, graphics, logos, images, and software. You may not use any of the Company’s intellectual property without the express written permission of the Company.

User Accounts

If you create a user account on the Website, you agree to provide accurate and complete information about yourself. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. The Company reserves the right to terminate your account at any time, for any reason.

Liability

The Company is not liable for any damages that may occur as a result of using the Website. This includes but is not limited to direct, indirect, incidental, or consequential damages, loss of data, or financial loss.

Disclaimer of Warranties

The Company does not make any guarantees or warranties about the accuracy, reliability, or completeness of the information on the Website.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of State of Connecticut, USA, without regard to its conflict of law provisions.

Modifications

The Company reserves the right to modify these Terms and Conditions at any time, without prior notice. Your continued use of the Website after any modifications indicates your acceptance of the modified Terms and Conditions.

Privacy Policy

Your use of the Website is also subject to the Company’s Privacy Policy, which is available here.
Termination The Company may terminate your access to the Website at any time, for any reason.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and the Company regarding the use of the Website.

Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@onyxelite.net.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Fulfillment, Damages and issues
If you ordered a physical product, it will be shipped within 2 business days and you’ll receive shipping information separately. If you ordered a digital product, your product will be delivered immediately after a successful checkout. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds & Cancellations
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.

If you have any questions about these Terms and Conditions, please contact us at info@onxyeliteconsulting.com.